Monday, April 30, 2012

Improve Your Hotel Services’ Efficiency By Using Effective Hotel POS Software

With the rapid changes in the modern society, people always look for an efficient service, one that does not keep them waiting for a long period of time. So if you are running a hotel with so many rooms, the usual pen and paper will not work anymore. You already need to have a hotel management system which will enable you to easily see if there are still vacant rooms and check the rate depending on their type.

Hotel management system will help you run your business so you can manage it efficiently and enjoy its high productivity. So it is very essential to have it installed in your business because it has a full control of all the on going activities in the hotel.

The hotel POS system can make online bookings and reservations easy to process. Once the booking or reservation is made online, the system will automatically update the information in your POS system. So you will immediately know the time your customer will arrive. In this way, hotel staff can prepare the room beforehand which will definitely impress your clients.

Furthermore, it can also help in recording sales transactions enabling you to get accurate data and to view the revenues of your business. In addition, the balancing of your tills is no longer difficult to do because the hotel POS software will calculate all the accounts in the hotel to have an accurate financial report.

More so, it will help you identify what product in your hotel is running out of supply because the system itself will give you notification about the minimum and maximum level of your supplies. It will be much easier to monitor and to track the exact amount of supply you will need in your hotel to prevent over-stocking and under-stocking.

Most importantly, a hotel system is designed to be easy to learn and to use to prevent work delays. So, if you want to shop for an effective hotel management software, make sure that it has defined features which you and your staff can easily understand.

If you want to have a better choice of hotel POS systems, the H&L Australia will help you find the best and the right hotel system which will certainly correspond to your hotel’s operations.

For more details about hotel system of H&L Australia visit at http://www.hotelpos.net.au/

Wednesday, March 28, 2012

Top Things to Consider Before Buying a Point of Sale Solution for Hotel

As a hotelier choosing to upgrade from the good old cash registers to a point of sale software is a huge step. Thus it is a critical decision that every hotel manager faces: how to go about choosing the right hotel POS software for your business. The process can be a daunting experience especially if you chose the wrong system as it is very costly to replace.

So before you go on shopping for different POS software, there are some things you need to consider first. These are:

Identify the Needs of Your Business First

Every business has unique needs and so is your hotel. Identify them first. There are many soft-ware in the market today. Some are designed for marketing needs with less daily transactions. On the other hand there are also some systems that were developed for fast-moving hotels with tools to aid thousand daily transactions, has robust inventory solution and many more.

Purchase your POS Software and Hardware from the Same Company

Purchase everything from one company. From the software to the hardware and service, get them from one supplier. This eliminates the blame game should technical errors arise which is common when multiple vendors are involved. By having one supplier, you have a single point of contact for all your service and support needs. In addition, buying everything from one source can also help you reduce your overall cost.

Talk to Your Guests, Especially Your Patrons

Your clients are the receiving line of your service. If there are a group of people who can tell you how you can provide a better service? It is them. Your patrons can give you a first-hand perspective on their experience. You can also ask them if they have no difficulty reserving a room online or if they would be interested in joining your loyalty club programme. You can then use your guest’s feed backs to search for a hotel POS software that can better address their needs.

Ask for a Demo

Before investing in a POS system, be sure you have seen how the system works. Ask questions and know how each feature in the POS system can benefit your business or help in your daily transactions. Ask questions like, will you be able to know how much profit you made from the sale on the same day, or you can ask if the POS can track every bottle of wine you sold and how much is left on your shelf. Also ask questions that relate to your profitability like cash control, inventory and labour control. Do not be shy asking these questions. It is your money and you should get the best value for it.

To help you on your search for the right hotel POS software and steer you to the right direction, you can start by checking out H&L Australia’s point of sale solutions developed especially for hotels.

You can visit them at http://www.hotelpos.net.au/

Thursday, January 26, 2012

Hotel POS System: Key To A Successful Hotel Business

Managing a hotel is not easy. It requires lot of time and hard work in order for hotel managers to achieve the success they are aiming at. For them to have an easier management of their business, some hotel owners would choose to avail of an effective hotel system for POS that will bring a lot of benefits to their company. The most important consideration they should make is to select the best hotel point of sale software that will improve their business efficiency and assist in various aspects involved in hotel management.



An advanced and accurate hotel software will provide enough flexibility for hotel managers. It enables them to do things efficiently. So any upcoming situation will be handled smoothly if the hotel is fully equipped with the latest tool. However, you should be reminded that the market offers a vast number of hotel software types. Hence, you must spend a long time in searching for the right software that can perfectly accommodate your business’ needs.



The primary function of a hotel software is to handle reservations and manage hotel processes. Another feature of the system is to organise marketing campaigns that will allow hotel owners or managers to facilitate communication through email or phone. You should choose the software that could handle the tasks needed in your hotel. Good thing that a hotel system can be updated depending on the specific requirements set by the clients.



An accurate hotel software consists of useful modules that can work efficiently to handle vital business transactions. It can be controlled in a central server so that all the works done by every department can easily be viewed and modified. The system can manage online reservations which allows bookings to be placed by people coming from any place in the world. Through an effective software, hotel employees can easily manage and update customer’s details with less chances of mistakes. Facilities and other amenities can easily be inspected thus allowing the hotel owners to be aware of any changes that must be done immediately.



One of the finest system’s developer is H&L Australia. They have expert developers who will take care of the specific needs for the hotel POS system required by the clients. The software could handle the accounting interface, cash control, electronic audit trail, labour control, multi locational pricing, and other helpful features. Some of the services they render are advanced management training, client care service, remote dial up support and many more.



Learn more about the hospitality solution provided by H&L Australia.

Call them at 1800 246 903 or go to http://www.hotelpos.net.au/

Monday, January 23, 2012

Point of Sale System Can Help Boost Hotel Business Efficiency

A point of sale system is a software that runs your business, from the food ordering down to online accommodation booking. It enables efficient communication and management operation and apparently increase revenues.



With the variety of point of sale system to choose from, comprehending what is being offered is basically essential in order to find the right system that is perfectly designed for your needs. It must be one that would perfectly support the type of operation you manage.



The accommodation management hotel system offers a basic package that includes guest and room management, reservation, food service, retail, inventory, proper scheduling of staff and training, accounting and a lot more.



The front desk office software will enable the reception staff to keep track of all the bookings, guest details and charges, status of rooms, coordinate restaurant reservations for guests, housekeeping duties and the processing of guest’s check-in and check-out.



A hotelier must provide a means to communicate effectively with the travel agents and activity operators who are linked in the system. These includes, arrival reports and departure, activities and special request, package deals, group or individual bookings, reservation details, facilitate in printing check-in cards and room rates discounts.



The Online reservation is essential to any place of accommodation as it helps you increase a direct online booking instantly. You prospective guest can view your offered hotel rooms with the corresponding price, the facilities and other services enclosed. The hotel system has a built in instant confirmation of credit card payments to secure online payment. If your guest would decide to cancel their stay, the cancellation policies are also stated and can be viewed.



Apart from recording the direct payment and normal vending operation report, a hotel system has also the following features: issuing the daily transaction reports for easy management of the accounting jobs and the daily revenue report that is recorded accurately. Every transaction that your guest has made is carefully recorded and would reflect on their billings during their check-out.



For the most dependable company that offers a trustworthy hotel point of sale system, call H&L Australia at 1800 246 903
Or log on to http://www.hotelpos.net.au/

Thursday, January 19, 2012

What are the Benefits of Using a Hotel POS System?

Hotels, inns and all those that offer accommodation services have discovered the advantages of using a fully-functional, easy-to-use point of sale software for every sale transaction their guests make. It is not just the retail stores of any sorts that are using POS systems but hotels all over Australia are using it as well.

 

So, here are the advantages of a point of sale system for hotels:

●       Centralised system

A POS software brings a number of cashier under one system who can give then  instant report in real-time. This is very important for big hotels where separate cashiers are difficult to be consolidated because of the distance. More importantly, a centralised system is very ideal for a chain of hotels. The owners and managers will be able to see which hotel is doing well or not in a given day.

 

●       Better customer services

A POS hotel system is a whole lot better than the outmoded cash registers since it performs all tasks automatically. All business transactions are made fast and much easier than it used to be. This is to keep abreast with today’s trend where people prefer to have everything in an instant.

 

●       Enhanced operational efficiency

The POS software can set up operational processes that streamline tasks resulting to some tasks being virtually eliminated. In this way, the personnel can then be assigned to other equally important jobs. Plus, these operational processes can be easily monitored to track its success.

 

●       Savings on money

Since the operation of hotels is enhanced with only few people at work, much money is saved as less manpower is needed.  Plus, the hotel can save even much from streamlining the whole operation.

 

●       Promotes transparency

A hotel system thwarts any fraudulent practices that are commonly committed by assigned personnel on cash registers. Everything is recorded and it will all be reported to hotel owners and managers.

 

These are just some of the benefits that a hotel point of sale system brings to the hotel industry. There are a lot more! So we won’t be surprised why there are more and more hotels out there that are now using a POS system.

 

For further information on POS systems, contact H&L Australia at 1800 246 903

or log on to http://www.hotelpos.net.au/

Monday, January 16, 2012

Increase Monthly Revenue with Hotel POS System

If you are a hotel owner or a manager, you should realise how helpful a functional POS system is in boosting sales every month. It is not just something that businesses use to record sales and issue receipts. Its function can be more than just that. Though it may not be the direct tool to make more people patronise your hotel, a POS system can be a valuable asset in determining how is your business faring in a day, in a month or even in a year.

 

What is good with POS system is that it can collect the information from your guests like name, address and contact number and these data are recorded in a secure centralised database. At the end of the day,  you will be able to determine the number of people who choose to check into your hotel. You can aggregate it with the data of the previous days and the data of the coming days. This gives you  a rough estimate of how successful your hotel is for a given period of time, say, a day, a month or a year.  

 

The data stored in the database can be updated from time to time. For example, if a certain customer comes back to your hotel and checks in a little often, then you already have a loyal customer. You can do that for all of your customers and check how many of them come back. If only less customer returns, then they might have not been satisfied with the quality of your hotel's services. Then, you can find out ways to improve the delivery of your service. In short, a hotel POS software is a good barometer of customers' satisfaction. 

 

Not just that, you can also send out email or SMS to customers listed on the hotel system. Promos, special deals and packages of your hotel can be sent to them to make them feel that you are interested in doing business with them.  There is a pretty chance that they get to be fascinated with your promos especially if it is a good one.

 

So, use a POS system to improve your hotel business especially in the area of finances.

 

To learn more about POS, contact H&L Australia at 1800 246 903

Or visit http://www.hotelpos.net.au/

Thursday, January 12, 2012

Benefits of a POS Software for Hotels

There are various benefits to automating your hotel with a point of sale (POS) system. Using a POS software in your business can help you access vital data that otherwise would be impossible with the conventional cash register system.

 

Item sales details, stock status reports, purchase history as well as monthly, quarterly or seasonal sales reports are just some of the information you can instantly acquire using a POS. These data are the keys to help you take real control over your business. It ensures that every aspect of your business delivers maximum profit.  In addition to the enhanced customer and inventory tracking, using a hotel POS system can help tighten up security and cut down pilferage and food wastage.

 

Here are some other benefits you can get in automating your hotel with a POS system:

 

Reduced Costly Inventory Overheads

 

Placing orders from foods to linens as well as from alcohol to cleaning materials requires filling out a multitude of requisition forms. Sometimes, when the hotel is at its peak, completing an inventory information sheet is sometimes bypassed to ensure the shortest turnaround time. However, this practise can also lead to pilferage, wastage and loss.

 

However, a  hotel point of sale solution can automate these activities. It will show the stock on hand, the items left on the shelf and it can also show who and when the order was created of which can be saved for random stock check and future references.

 

Make Better Buying Decisions

 

Since all items in your hotel are all accounted for, the POS system can instantly notify you on what to buy. Moreover, because the POS can also give you the true value of the stocks in your shelves, you will know exactly the quantity of products you need to buy to meet the needs of your guests. This gives you a fool proof solution for overstocking and under stocking.

 

 

Efficient Online Reservations

 

Online reservations have never been made easier and more convenient for hotel staff. Now, this process can also be automated and entered into the hotel POS system with an embedded link to the hotel’s official website. Once a reservation has been made online, the POS will automatically update the entire venue system. This means that a hotel will never be overbooked or under booked!

 

Aside from the advantages mentioned above, you will also reduce time spent on stocktaking, balancing tills, recording sales transactions, transferring stock and changing prices.

 

Find out more on how you can take real control over your business and maximise your gross profit by calling one of the top system’s developers in Australia - H&L Australia at 1800 246 903 or visit them at http://www.hotelpos.net.au/